Our Vision and Values
Vision and Values
At Telelink we are proud of our accomplishments and are determined to continue to build a quality company that will exceed customer expectations. We will position ourselves for long-term sustainability and maintain our status as an industry leader in the delivery of telephone based customer service.
“Buy Friendly”
When asked why they chose Telelink, one of our satisfied customers pleasantly replied, “I wanted to buy friendly.” Telelink is a great place to work, and it shows. At Telelink we value our employees and recognize their commitment through incentives, awards and advancement opportunities. Our outstanding team of customer service agents provides you with a level of service that’s second to none. Driven, results oriented, professional and friendly, the Telelink team looks forward to working with you.
Our Mission Statement
Our dynamic culture fosters the growth and success of our entire team, allowing us to deliver a telephone-based customer service strategy proven to exceed industry standards and customer expectations, increasing their profits and giving us both a sustainable competitive advantage.
Our Core Values
Our core values were developed by our team, and while very simple, they are what guides us every day in our decision making, hiring of agents, and our relationships with our team and our clients. These core values are the basis of the Telelink “Painted Picture”:
Integrity – to do what’s right
Happiness – is found in all we do
Dedication – to the end
Respect - is earned and given
These core values truly define us and set us apart from our competition, in terms of a place to work and a place to do business. Click here to read about the difference it’s made in the lives of our agents.
If this sounds like you, and you’d like to join our team, please email your resume to careers@telelinkcallcenter.com
If this sounds like the type of company you want to partner with to help you grow your business, email sales@telelinkcallcenter.com
