Company Profile
Telelink, The Call Centre Inc., is a leading customer service call centre, specializing in inbound and outbound telephone support to help grow your business. Since 1966, Telelink has been providing outstanding customer service and today, leads the market in multi-media service delivery, emerging technologies and standardized quality management practices.
At Telelink, we understand the increasing demands and expectations of today's consumer. With over 45 year's of service, our award-winning company will help you grow your business. We offer 24/7 services, 365 days a year, including traditional answering and message taking service, market research, order taking, reservations, emergency response, opinion polls and telephone surveys, appointment booking, offsite receptionist, and more!
Whatever your requirements, from two calls a day to 2000, Telelink has the resources. Whether you're a small to medium-size business looking to outsource your front-line call centre services or if you are looking for integrated inbound and outbound contact management, Telelink has the resources and experience to help you meet your objectives.
Telelink's ongoing comprehensive training program ensures that we consistently deliver excellent customer service. Our management team has expertise in every segment of the operation from human resources and training to customer service and computer/telephony integration. Telelink's friendly, professional staff represents your company to the highest standards. Their skills, training, and positive approach ensure success and ultimately your's.
Trust Telelink with your most valued asset - your customers. Rely on us to capture every sales lead and be your front end business partner. Depend on Telelink to provide you with superior service and quality, professionalism and consistency, and have confidence in knowing that we're looking after your business.
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