Product Recall Services

Turn your product recall into a chance to engage with your customers in a way that reflects the true character of your business.

A product recall is really the opportunity to talk one on one with your customers, engaging in a conversation that satisfies their needs and leaves them with the utmost confidence in your business. The question is, are you prepared to have this conversation?

At Telelink Call Centre, we can help. Our product recall services work for your business to:

• Give customers the information they need.
• Preserve customer loyalty.
• Get the parts or replacement items to your customers as soon as possible.
• Quickly process and handle any returns.
• Reassure your customers and ease their concerns.

If you need a 1-800 number in a hurry, or to deploy a team of customer care specialists to handle your product recall immediately, we’re here. With just one call, you can have a supportive team of specialists answering your calls in a matter of hours.

With a network of partners around the globe, we can quickly and easily mobilize an impressive network of recall services. We‘ve managed accounts that have taken over one million calls in a single month.

Our team will work around the clock to ensure that you and your brand present a professional, responsible and appropriate reaction to unexpected situations. The type of response we present is based around the voice of your company and your products, as we mitigate any negative potential with our professional discretion and courteous manner.

You can assure the public that you’re providing the best in customer education and care during this delicate situation, by letting us provide the strong front your business needs.

This toll-free number reserved exclusively for the use of emergency product recall services. It ensures that your call will receive top priority.

Find out more about how Telelink can serve you.