Oil & Gas Industry
Telelink Call Centre has been partnering with leading oil and gas companies for over 5 years. In fact, we support over 90% of the major players in Atlantic Canada and have developed strategic partnerships with the major oil and gas companies in North America.
Our call centre support ranges from Emergency Response Telephone Coordination to providing Journey Management to over 18,000 vehicles across Canada and the U.S. for Weatherford International, including basic reception support for hundreds of offices across Canada.
One of the core reasons why these companies trust the safety of their employees to us is because of our ISO 9001:2008 certification and our ability to build, maintain and execute a process-driven system that delivers the highest standard of service. One of our goals is to work with our clients to continually improve upon the existing systems to ensure that we are providing the utmost in service delivery excellence.
We understand the importance of sustaining your resources (both human and environmental). Your business requires the highest level of service for the safety and protection of your employees and the environment. We will strive to live up to those demands each and every day in the work we do for you.
We understand the desire of your employees to speak to a “warm voice” on the line as opposed to a recorded or canned message. When emergencies arise, that warm voice may very well be the biggest factor to your employees keeping calm and following through accurately on their emergency coordination offshore or in the field.
Telelink has repeatedly proven itself when emergencies arise time and time again. We are fluent in industry requirements in regards to emergency response coordination and we understand the urgency that is required to deliver.
To learn more, call 1 888 693 2255 or email creid@telelinkcallcentre.com .
