Inbound Call Center Services

No matter what your needs, outsourcing your call centre requirements to Telelink will open up a new direction for your business. Any business – growing or established, big or small – can benefit from the extra push of putting a team of customer care specialists to work for you.

We can work with your goals to ensure that every customer that interacts with your company leaves satisfied. Using Telelink Call Centre to supplement your inbound phone calls can cut your operating costs in half without ever compromising the goals of your business.

Trust us to ensure that your phones are answered 24 hours a day, seven days a week, without requiring either the labour or financial resources to do so. With 45 years of experience behind us, we know how to follow your lead and provide the ideal voice for your business.

If you:

• Want to improve customer satisfaction levels
• Need to cut costs
• Want the services of a receptionist
• Are committed to expanding your company despite the economy

Then Telelink’s inbound call center services can help you achieve these objectives. Whether it’s 100 calls per month or per minute, we can quickly point you in the right direction. Explore our variety of services to choose the one that’s right for your business.

• Answering Services
• Order Taking
• Reservations
• Appointment Bookings
• Emergency Response
• Offsite/overflow Reception
• Help Desk
• Customer Relationship Management (CRM)

Don’t forget: we also offer a range of Outbound Call Center Services as well.

Find out more about how Telelink can serve you.